Looked after by the people who own the business, and it stays that way. No handover after you sign, no call centre, no queue.
That is the whole point of a property manager. You should not need to chase anyone, follow up an unanswered email, or wonder whether the inspection actually happened.
Most owners who come to us have been through the opposite. A manager who was hard to reach. An inspection report that clearly nobody read. A maintenance job that sat for weeks. A new name in the signature block every few months.
We built MV Property Co. to work the other way around.
Most property management problems are not caused by bad people. They are caused by volume. When one manager carries more properties than anyone can properly attend to, inspections get rushed, leasing gets outsourced, and calls go unanswered.
We take on a limited number of properties. That constraint is the reason we can promise personal attention and actually deliver it.
Marie and Ethan own this business and manage every property in it. There is no handover after you sign, no call centre, and no queue. When you call, you get one of us.
We meet every applicant in person and check them properly. We will also give you an honest rental figure rather than the highest one we can think of. A rent that a good tenant can comfortably sustain is worth far more over a year than a headline number that falls over in three months.
Routine inspections every quarter, done by us, not sent out to a third party. You get a report that actually tells you the condition of your property, with photographs, and a call if there is anything you need to know about.
We use our own established trades, people we know and have worked with for years. Small problems get fixed before they become expensive ones, and you are told what is happening and what it will cost.
Calls returned. Emails answered. It should not be a selling point, and yet it is the single most common complaint owners bring to us about their previous agency.
From start to finish Ethan was professional, extremely genuine and a great communicator.
We are 2000km from Peth, and Marie made the process works seamlessly, aided by her backup settlement team that knew what to do when the bank did not.
Marie was a pleasure to deal with. Always followed up on her words with actions and made herself available out of office hours (due to my odd shift patterns) to ensure my purchase was smooth sailing, would recommend highly
Marie was referred to us by a mutual friend. Her warm and friendly personality and approach was a perfect fit for us. She listened to and aligned the sales process with our needs and was knowledgeable and flexible. Marie was considerate and caring in working towards a satisfying result with the sale of our home. It was a pleasure to work with her.
Working with Marie Vilardi was an absolute pleasure. A true professional, Marie brings deep knowledge of real estate, an intuitive understanding of people, and a sharp awareness of the market. Thanks to her expertise and dedication, my property sold in just 7 days, and at a price beyond my expectations. I couldn’t be happier with the result. I highly recommend Marie to anyone looking for a results-driven and genuinely caring agent.
“She went beyond her duty to make sure it was all good, and brought her own furniture to help stage the property. I strongly recommend her.”
No obligation and no pressure. We will give you an honest figure, tell you what we would do to achieve it, and you can decide from there.
